FAQ

What wax do you use?

We use a custom blend of soy wax and paraffin wax - natural, sustainable, vegan and non-
toxic. You can expect an even and long-lasting burn from our candles.

Aren’t all paraffin/soy wax candles the same?

Unfortunately, no. Label guidelines in the USA allow any candle that is at least 51% soy to be labeled as a soy wax candle. This means there is potentially 49% that is paraffin, beeswax, palm wax, or coconut wax. There are many pre-blended waxes available to candle makers, and those manufacturers do not disclose their full formulas, other than stating what waxes
are in the blend. We ONLY use natural soy wax + natural coconut wax. Our wax is considered vegan indicating it does not contain any other wax.

Do you use essential oils?

We use high-quality, clean fragrance oils that are specifically made for candles and contain essential oil components. In addition, all of our fragrances are free of phthalates, parabens, and petroleum and are California Prop 65 compliant. The delicate and costly nature of essential oils does not lend to creating candles, so we recommend customers diffuse or otherwise enjoy their essential oils, and buy high quality, natural wax candles for burning.

What about dyes or other additives?

Some dyes are used for color purposes only. Our candles are natural wax and fragrance oil based and we use wooden wicks free of metal, zinc and lead.

What size candle do I need for my space?

One candle works great in bathrooms, kitchens, bedrooms and typically sized living/work spaces. Larger rooms or spaces with high ceilings or open floor plans may need multiple candles for the best fragrance permeation. You can have multiple candles of the same scent, or mix and match them for your own unique blend.

Can your containers be reused?

Yes! Once there is about 1/4 inch of wax left, stop using the candle. Use caution and care when removing the remaining wax, wicks and any labeling. Our suggestion is to gently scrape out the wax and wicks/wick stickers with a plastic utensil (discard all wax in the trash - never put wax down the drain or garbage disposal). Then place the container in hot soapy water to
soften any residue and labels, and wash, rinse and dry. Note: we assume no liability for candle containers or subsequent results of reuse by the consumer, once purchased.

When will I get my shipment?
Packages ship Monday through Wednesday only to avoid lengthy time in delivery/transport vehicles or warehouses over weekends. Due to extended shipment time as a result of COVID and increased demand, our preferred method of USPS Priority takes between 2 -4 days,
subject to USPS.